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Description
The AT&T National Retail Account Manager:*Manage principals/managers in national retail distribution to ensure that at&t goals and objectives are met. *Develop and implement policies, tools, programs and organizational support needed to ensure productive partnerships with the national retail distribution channels. *Assist in the development and implementation of business and action plans to surpass goals and maximize sales within accounts of responsibility. *Review and oversee communication of results to AT&T management. *Drive activity at the sales level to increase activations and other key business metrics while ensuring a goal of 100% customer satisfaction.Identify deficieny of low producing stores and assist in the development of action plans to increase productivity. *Work with NDAE team in the distribution and education of account and store level personnel of programs and/or promotions initiated by AT&T or account. *Ensure that such programs are displayed according to AT&T's needs and account agreement. *Support principals and managers of accounts on a regular basis, and more often as business needs dictate, for sales meetings, managers meetings, meetings with customers or prospective customers. *Handle escalated customer contacts. *Willing to work early mornings, evenings and weekends as necessary. *Ability to develop business plans, needs analysis and cost justification analysis. *Other duties as needed and determined.Required Experience:*5+ years of wireless experience. *Experience in negotiations. *Experience dealing with Senior level Executives. *Requires a valid drivers license and the ability to travel to assigned accounts and locations. *May be required to do some overnight travel. *Ability to work in a fast paced, rapidly changing environment. *Retail merchandising experience required. *Versed in Excel, Word and Power Point computer programs. *A background that includes creating and implementing sales training programs.Then this may be the job for you. Apply today at: http://www.wireless.att.com/about/careers and reference Job ID 145812.AT&T Mobility is an Affirmative Action / Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V
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